Customer Service Assistant (ref. 2445)

Job

•    Order Processing: Handle customer orders from receipt to delivery. •    Order Management: Monitor orders, check availability, credit blocks, and address the issues promptly. •    Customer Updates: Communicate order status and supply issues, ensuring alignment with policies. •    Issue Resolution: Manage returns, customer complaints and credit adjustments. •    Team Collaboration: Serve as a liaison between customers and internal teams for seamless support. •    Manage customer relationships.

Profile

•    Bachelor with 3 years of working experience in an international environment, in Customer Experience, Supply Chain and/or Logistics. •    Fluency in English both spoken and written, and other languages are a plus. •    Experience in import and export will be preferred in B2B industry. •    Experience with MS Office (Excel, PowerPoint, Word, etc.). •    Good SAP knowledge.

Benefits

The conditions of employment are up to market standards.

Sollicitatieprocedure

Please send us your application online, through our website.

Jay Baktawar jay.baktawar@birdrecruitment.nl +31 85 114 7651

Solliciteren

Company profile

Information available upon request.